Recently, I was an invited to attend the eighth annual General Hugh Shelton Leadership Forum, offered through the General Shelton Leadership Center at North Carolina State University. The annual seminar series focuses on the importance of leadership development and brings together great leaders from the arenas of academia, civil service, the military, and the corporate world. The forum’s mission is “to inspire, educate and develop values-based leaders committed to personal integrity, professional ethics, and selfless service.” In attending this year’s forum, I truly was inspired and learned so much. This year’s focus was “Leadership, Ethics and Accountability,” and the day was overflowing with great discussion and collaborative thinking. The concepts fostered within these seminars can be applied to any industry, by any employee, by any employer. Since my attendance, I have further internalized these concepts and hope that you will too!
John Allison, chairman of BB&T Corporation and featured speaker, addressed how the lack of ethical leadership is related to problems we are globally encountering today. He shared principles that helped BB&T survive and thrive that can be ushered in to all industries to generate success. He explained that there must be purpose in the work we do—by helping clients achieve success and security, by making the world a better place through our products and services, and by making use of our own lives by doing what we want to do for ourselves. Our values, he explained, enable us to achieve our purpose and mission, defining values as practical habits enabling us as individuals to live, be successful, and achieve happiness. The following ten principles, he explained, must be implemented to ensure that values are upheld and success is achieved:
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Reality: In order to be better, we must understand what the facts are. If we are out of focus with reality, nothing can be achieved. Wishing for something does not make it so. Reality is fact-based and must be preserved in order to obtain and hold authority and ultimately accomplish our goals.
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Reason: Survival is dependent upon the ability to reason logically from the facts of reality. Sound premises, induction, deduction, and integration are all tool of clear reasoning. All concepts within any organization should be logical and fact-based, and all should be able to be traced back to reality. Good teachers develop concepts to be better decision makers and all experimental learners make mistakes and learn from them.
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Independent Thinking: All employees should be challenged to optimally use their individual minds in order to make rational decisions. In this context, we are each responsible for what we do and who we are. Creativity should be strongly encouraged and can only be possible with independent thought.
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Productivity: There should be commitment to the objective and a strong work ethic in order to reach a goal.
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Honesty: Being honest is simply being consistent with reality. To be dishonest is to conflict with reality and is ultimately self-defeating. Keep agreements and mean what you say and know what you mean.
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Integrity: Because we have developed principles logically based on reality, we should always act consistently with our principles.
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Justice: Justice is a sense of fairness. Individuals should be evaluated and rewarded objectively based on their contribution to accomplishing the mission and their adherence to the set of values. Those who contribute most should receive most.
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Pride: Pride is the psychological reward we earn from living with values, being just, having integrity, etc. Pride and a strong work ethic go hand in hand and both feed productivity.
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Self-Esteem: Positive self-esteem should be earned from doing work well. Strong self-esteem enables us to accomplish goals within the context of our mission and, again, feeds productivity and a strong work ethic.
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Teamwork: Teamwork is a mutual supportiveness that allows work to be accomplished. Each individual must consistently act to achieve team objectives with respect.
Each of these ingredients to organizational and individual success was reiterated again and again throughout the forum. Sherron Watkins, former Vice President and whistleblower of Enron Corporation, referred back to these concepts when reflecting on how the lack of ethics and accountability formed the ultimate demise of Enron. James E. Coleman, Jr., Professor of Law at Duke University School of Law, dissected the pitfalls of the Duke Lacrosse case. He shared his perspective on how the role of leadership should address ethics and accountability with public service and how responsible citizenship within local communities will assist to direct out society toward community accountability. Several leaders featured in Secrets of Success: North Carolina Values-Based Leadership, a unique coffee-table book that the General H. Hugh Shelton Leadership Center published through Ivy House Publishing Group earlier this year, discussed their personal experiences and what made them successful leaders. Again and again, these key concepts were driven home with enthusiasm. The lesson to do what is just and right, even if it is not a popular thing to do, was certainly a strong motif of the day.
Overall, the 2009 General Hugh Shelton Leadership Forum was an educational and motivating event that made me reflect on my purpose as a leader, as a mentor, as an employee, and as a citizen to my community and world. It was an honor to be invited to such an inspirational gathering of great minds. For more information on this outstanding event and the General H. Hugh Shelton Leadership Center, please visit http://www.ncsu.edu/extension/sheltonleadership.